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Terms & Conditions

Terms & Conditions

Terms & Conditions

Welcome to Protech Kit Zone Pro

-Direct Soccer
Protech Kit Zone is trading name and registered under Protech Solutions Enterprise

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

By accessing or using Protech Kit Zone websites or services, or the mobile versions of either, (collectively the "Website") you signify that you have read, understand and agree to be bound by these Terms of Use ("Terms of Use" or "Agreement") and any other applicable law, whether or not you are a registered member of Protech Kit Zone. Protech Kit Zone may change these Terms of Use at any time without notice, effective upon its posting to the Website. You agree to review these Terms of Use regularly to make yourself aware of any changes. Your continued use of the Website shall be considered your acceptance to the revised Terms of Use. If you do not agree to these Terms of Use, please do not use this Website.

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Ownership and Operation

Protech Kit Zone is operated by Protech Solutions Enterprise. Protech Solutions Enterprise is a company incorporated in Malaysia, company registered  number 002019761-H.

Registration

You will need to register with Protech Kit Zone to place an order for products through this website.

In return for permitting you to use any of the Protech Kit Zone and benefiting from our services, you agree that any information you provide to us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation Protech Kit Zone has is immediately null and void.

Conditions of Registration

If you are under 18, you must ask your parents or guardians before you:
Email Protech Kit Zone or post a website comment
Request Protech Kit Zone e-mail anything to you
Send in any information to Protech Kit Zone
Purchase anything online

By continuing to use this website and any of the services offered, you are confirming that you have received the consent of your parents or  legal guardian. PLEASE NOTE that all minors are recommended to discuss these terms and conditions with their parents before they complete the registration process.

Privacy

Protech Kit Zone treat customer privacy extremely seriously. Our Privacy Policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our Privacy Policy, which forms a part of these Terms and Conditions and sets out the way in which your personal data is handled by Protech Kit Zone.

Site Usage

You agree that you will only use our website in a way which is consistent with the Terms and Conditions and which complies with applicable laws and regulations. In particular you agree that you will not use this website to upload or send any material which contains software viruses or other codes, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website. You acknowledge that this website and any goods that you obtain from our website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.

Purchasing Goods

Our FAQ section tells you how to order and pay for products. It also addresses any questions you might have about delivery of your products, your right to cancel orders or return faulty products to us and our quality assurance.

As part of the initial order confirmation process we will request Pre-Authorisation of payment from your card issuer, this will show as a pending transaction for the full value of the order for up to 5 days, if stock is not available at Protech Kit Zone within that time the pending transaction will be voided releasing funds back into your available balance. When stock becomes available we will process a new transaction capturing relevant funds at that point. Please make sure you have adequate funds in your account around the stock due date.  

Protech Kit Zone reserves the right to decline orders for bulk or high value purchases and to change price and availability information without notice.

Product Orders

All orders placed through the Website are subject to Protech Kit Zone acceptance. This means that Protech Kit Zone may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your payment has already been charged for an order that is later cancelled, Protech Kit Zone will issue you a refund.

Multiple Promotions

Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts. Promotions/offers on one of the Protech Kit Zone websites will only usually apply to that particular website and not the whole family of Protech Kit Zone websites. 

Pre-Order items

Protech Kit Zone will pre-authorise funds for your transaction at the point of ordering, however payment is captured for all pre-ordered items just before they are dispatched from our warehouse or, in the case of personalised items, before they are sent for personalisation. The reason is to ensure that stock is allocated against your order.

By submitting your payment details to Protech Kit Zone you accept that we will capture funds at the time stock is available for dispatch, Protech Kit Zone will not accept liability for any charges applied by your card provider relating to the transaction.

Personalised Items


Protech Kit Zone regret that once an order containing Personalised items has been validated it cannot be changed or cancelled.  

All Personalised Items can not be returned unless deemed to have a genuine fault of manufacturer

Returns

All goods supplied by Protech Kit Zone are from official sources and are covered by the normal manufacturer’s warranty. If an exchange or refund is required then the items should be returned to us in their original condition and packaging within 7 days of your purchase.

We do not be responsible for sizing issues. We have sizing charts for reference and stress to check and double check before ordering. NO return policy on sizing issues raised.

Unfortunately we cannot accept a returned item that has been personalized unless it is a fault of the manufacturer. This does not affect your statutory rights.